Store Policy
Customer Care
How We Can Help
-
Order Support: Need help placing an order or tracking your shipment? We’re here to assist.
-
Product Assistance: Have questions about our products? We’re happy to provide details and recommendations.
-
Returns & Exchanges: Not satisfied with your purchase? Contact us for guidance on returns or exchanges.
-
General Inquiries: Reach out to us with any other questions or concerns.
Privacy & Safety
Privacy Policy
-
We collect only the information necessary to process your orders and improve your shopping experience, such as your name, address, and payment details.
-
Your personal information will never be shared, sold, or rented to third parties.
-
All payment transactions are processed through secure and encrypted channels to ensure the protection of your data.
Data Security
-
Our website is equipped with industry-standard SSL (Secure Socket Layer) technology to safeguard your personal and payment information.
-
We regularly update our security systems to prevent unauthorized access or breaches.
Your Control
-
You have the right to request access to the information we have about you or request its deletion at any time.
-
For any concerns or requests, please contact us directly, and we’ll be happy to assist.
Wholesale Inquiries
Thank you for your interest in partnering with us! We offer wholesale opportunities for businesses seeking high-quality crystals and Turkish mosaic lamps. Whether you own a retail store, boutique, or online shop, we’d love to collaborate with you.
Why Partner with Us?
-
Unique Products: Handcrafted and ethically sourced crystals and mosaic lamps.
-
Competitive Pricing: Special wholesale rates tailored to your business needs.
-
Reliable Service: Fast processing and shipping to ensure you receive your orders on time.
How to Get Started
To inquire about wholesale pricing and terms, please contact us with the following details:
-
Your name and business name.
-
The type of products you're interested in.
-
Estimated order quantities.
-
Your location and any additional information.
Contact Us
Email: support@onlineprana.com
We look forward to working with you and helping you bring our unique products to your customers!
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments
-Visit in Person